Shipping policy

1. Processing Time:

• All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your payment confirmation.

2. Shipping Times:

• Our standard shipping times may take up to 12 days to reach you after the order has been processed.
• Please note that shipping times can vary based on your location, and unexpected delays may occur due to weather conditions, customs issues, or other unforeseen circumstances.

3. Shipping Methods:

• We offer standard shipping for all orders. Expedited shipping options may be available at an additional cost. You can select your preferred shipping method during the checkout process.

4. Tracking Your Order:

• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

5. International Shipping:

• We currently offer international shipping to select countries. International orders may take longer to arrive, typically between 2-4 weeks, depending on the destination and customs processing time.

6. Shipping Charges:

• Shipping charges are calculated based on the weight of your order and the shipping destination. The exact shipping cost will be displayed during the checkout process before you make a payment.

7. Address Accuracy:

• Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Any additional shipping charges incurred due to incorrect addresses will be the customer's responsibility.

8. Lost or Stolen Packages:

• We are not responsible for lost or stolen packages. If your tracking information confirms that the item has been delivered to the shipping address provided during the order process, but you have not received your order, please contact the carrier directly to file a claim.